Outage activity
Is anything down in Italy?
No open incident with an official update naming Italy or a service for Italy right now. That does not confirm every service works there.
Services for Italy
Services offered specifically in Italy. Status comes from each service's own sources; a service without an automatic official check shows as unknown.
Cloud datacenter regions in Italy
Each provider runs its own region. An incident in one does not establish a problem in another.
Recent incidents and recoveries
- Missing Orders API webhook calls
Service for this country
- Issue with webhook payload for tabletless orders
Service for this country
- False positive error messages on Deliveroo tablets
Service for this country
- Orders API maintenance
Service for this country
About outage monitoring in Italy
This page groups tracked service updates that mention this country or a datacenter region there. A country mention does not by itself confirm local impact or monitoring of every service used there. Check the linked provider update for the affected product, region and users.
What we monitor
GlobalOutageMap aggregates updates from connected official service status sources. This page groups updates that mention this country or a datacenter region there. That does not establish comprehensive local ISP coverage, affected resident counts or countrywide service health.
Services mentioned in tracked updates
Service and country mentions provide context. Check the linked official incident update for the affected product, region and users. News and visitor reports are not official status confirmation.
When to check this page
Users in Italy should consult this page when they notice multiple signs of widespread digital disruption. This includes instances where an application consistently fails across different devices and networks, or when several unrelated applications and websites become inaccessible simultaneously. Specific indicators such as payment declines across various merchants or persistent login loops for multiple services can also suggest a broader underlying issue. While this page provides aggregated insights, it is always recommended to also check the individual service provider's official status page or social media channels for the most direct and specific updates regarding their services. Cross-referencing these sources can help confirm the nature and scope of an outage.
Other countries in Europe
FAQ - Italy outages
Is the internet down in Italy?
The term 'internet down' can be misleading, as a full nationwide internet blackout is rare. Typically, specific services, applications, or network segments experience issues. This page helps distinguish between an isolated problem with a single provider and a broader impact across multiple services and regions within Italy. If many different services you use, from various providers, are simultaneously inaccessible, it might indicate a significant infrastructure outage. However, often a 'down internet' feeling is due to an outage at a major cloud provider or a regional telecom, affecting a large number of dependent services rather than the entire internet infrastructure across the country itself. Always consider the scope of affected services.
Which cloud regions serve Italy?
Major hyperscale cloud providers operate data centre regions that serve users in Italy, often located both within Italy and in nearby European countries to ensure low latency and data residency compliance. For instance, Amazon Web Services (AWS) has an AWS Europe (Milan) region in Italy, alongside others in Frankfurt, Paris, and Dublin. Microsoft Azure operates a West Europe region in the Netherlands and a North Europe region in Ireland, along with a dedicated Italy North region. Google Cloud Platform (GCP) has its Europe-West8 (Milan) region and also serves Italy from regions like Europe-West1 (Belgium) and Europe-West4 (Netherlands). These proximate regions are crucial for many digital services consumed within Italy.
Why do apps go down even when my connection works?
Even if your personal internet connection appears functional, an application may still be inaccessible due to an upstream dependency. Many modern applications rely heavily on shared cloud infrastructure providers, content delivery networks, or specific SaaS services for their operation. If one of these central components experiences an outage, myriad applications built upon it can fail, even if your local network is fine. Your device can successfully connect to the internet, but the server or service it needs to reach is itself unavailable or experiencing issues, leading to the perception that specific apps are 'down' while the wider internet is not.
How quickly is this page updated?
This page is updated continuously through an automated ingestion pipeline that monitors a vast array of data sources in real-time. Information from official provider status pages, API alerts, and observed network telemetry is processed as quickly as it becomes available. Our system is designed to aggregate signals and detect patterns indicative of an outage globally and within specific regions like Italy. It is important to note that GlobalOutageMap is a signal aggregation and analysis platform, providing an independent overview, not an official declaration service. While we strive for near real-time accuracy, there can sometimes be a brief delay between an event occurring and its reflection on the map as data is correlated and verified.
What should I do during an outage in Italy?
During an outage affecting services in Italy, the primary action is to remain patient and monitor official channels. Avoid attempting to redeploy applications or make significant configuration changes, as these actions typically will not resolve an upstream outage and could introduce further complications once service is restored. Regularly check the official status page of the specific service provider experiencing issues, in addition to this GlobalOutageMap page, for the most accurate updates. Service providers usually communicate progress and estimated resolution times through their dedicated status portals. Refrain from repeatedly trying to access the service, which can sometimes exacerbate load issues, and wait for confirmation of resolution before resuming normal operations.