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Users downloading archived document ZIP files may see missing official Docusign platform seals (Incident 5139)

ResolvedminorUnverified reportMulti-region impactFirst recorded update Jun 18, 2026, 10:43 PM · Resolved Jun 25, 2026, 07:07 PM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

NA1JP1EUDEMOFedRAMPNA3NA2AUCAUSFEDNA4

Timeline

No vendor updates were captured for this incident before it was resolved.

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow DocuSign's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.