New Docusign Status Center: Subscribe by September 1 to Receive Updates

ResolvedminorUnverified reportMulti-region impactFirst recorded update Jul 27, 2026, 06:41 PM · Resolved Jul 27, 2026, 06:43 PM

On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site. As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform. To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US

What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

EU21SalesforceHeadquartersUS12NA1NotaryEast US 2EU11JP1S2.USEUNA.NEEU.NCustomer SupportSpreedly Core Transactional APIDocusign.com HostingAkamai Global Traffic ManagementDEMOS1.USUAT NA11FedRAMPNA.CNA3NA.WNA2AUPRODEast USAWS ec2-us-west-2DEMO S1S1.AUNA11North CentralLearning PortalUS11NA21S1.EUNA.EEU.CUS13CAEU.WUSFEDNA4

Timeline

No vendor updates were captured for this incident before it was resolved.

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow DocuSign's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.