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SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

ActiveminorOfficial source confirmedSpecific component onlySource start Oct 26, 2026, 11:55 PM

Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Brazil Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

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Affected services

SMS, Latin America

Updates (16)

  1. Oct 29, 2026, 05:41 AM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Brazil Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

    SendGrid ↗
  2. Oct 28, 2026, 09:40 PM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

    SendGrid ↗
  3. Oct 28, 2026, 05:37 PM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery failures and delays from a subset of Twilio Brazil Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

    SendGrid ↗
  4. Oct 28, 2026, 03:34 PM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery failures and delays from a subset of Twilio Brazil Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    SendGrid ↗
  5. Oct 28, 2026, 02:32 PM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery failures and delays from a subset of Twilio Brazil Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SendGrid ↗
  6. Oct 28, 2026, 02:04 PM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

    SendGrid ↗
  7. Oct 28, 2026, 10:03 AM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery delays and failures between Twilio Brazil Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

    SendGrid ↗
  8. Oct 28, 2026, 08:02 AM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery delays and delivery failures between a subset of Twilio Phone Numbers and multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    SendGrid ↗
  9. Oct 28, 2026, 07:02 AM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SendGrid ↗
  10. Oct 27, 2026, 03:17 PM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

    SendGrid ↗
  11. Oct 27, 2026, 07:17 AM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery failures and delays between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

    SendGrid ↗
  12. Oct 27, 2026, 03:11 AM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

    SendGrid ↗
  13. Oct 27, 2026, 01:05 AM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    SendGrid ↗
  14. Oct 27, 2026, 12:05 AM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery failures and delays between a subset of Twilio Brazil Phone Numbers and multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SendGrid ↗
  15. Oct 27, 2026, 12:03 AM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery failures and delays between a subset of Twilio Brazil Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SendGrid ↗
  16. Oct 26, 2026, 11:55 PM
    SMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil

    Twilio customers may be experiencing SMS delivery failures and delays between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SendGrid ↗

What to do right now

  • Check the provider's own status page. Open SendGrid's official status page ↗
  • Don't restart everything. If the outage is upstream (cloud provider, CDN, auth provider), redeploying your own service usually won't help and may make recovery slower.
  • Communicate early. Even a one-line update to your users referencing the upstream incident reduces support load dramatically.
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