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Active incidents
Tap for timeline & updates- 1h agoSpecific component onlySMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
View incident details → - 2h agoSpecific component onlyVoice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
View incident details → - 3h agoSpecific component onlySMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Long Codes
Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
View incident details → - 4h agoSpecific component onlySMS Delivery Delays from Twilio Short Codes to Multiple Networks in India
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
View incident details → - 8h agoSpecific component onlySilent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands
We have observed the recovery in API transactions for Silent Network Authentication (SNA) in the Netherlands and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
View incident details → - 2d agoSpecific component onlyVoice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
View incident details →
SendGrid reliability
Over the last 90 days we logged 183 SendGrid disruptions, the longest lasting 6d 2h. Resolution times are based only on recorded start and recovery times, half are over within 5h 40m, so a hiccup right now is not unusual. Watch SendGrid to get an email the moment a real outage starts and when it is fixed.
Incident history
- Resolved19h agoSMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States
- Resolved11h agoSMS Delivery Delays from Twilio to MTN Nigeria
- Resolved7h agoRCS Inbound Events Delayed
- Resolved2d agoVoice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil
- Resolved10h agoBilling Delays
- Resolved19h agoSMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan
- Resolved1d agoSMS Delivery Delays from Twilio to Orange France
- Resolved21h agoCustomer's Unable to Create New Requests for Hosting and Porting
- Resolved1d agoSMS Delivery Delays from Twilio to T-Mobile Czech Republic
- Resolved1d agoWhatsApp Embedded Signup Configuration Failures
- Resolved1d agoSMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates
- Resolved3d agoSMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil
- Resolved3d agoSMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil
- Resolved1d agoSMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States
- Resolved1d agoSMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia
- Resolved1d agoIssue with Flex Agent Copilot Auto Wrap-up Notes
- Resolved2d agoVoice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania
- Resolved2d agoVoice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers
- Resolved2d agoSilent Network Authentication (SNA) Failure Increase on AT&T in United States
- Resolved2d agoMMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States
- Resolved2d agoMMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada
- Resolved2d agoVoice Call Failures from a Subset of Twilio Phone Numbers to Portugal
- Resolved2d agoRCS Delivery Receipt Delays for AT&T
- Resolved3d agoVoice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers
- Resolved4d agoSMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey
- Resolved4d agoAsia Pacific (Singapore)5300 Errors on Singapore Client Edge
- Resolved5d agoVoice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil
- Resolved5d agoSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic
- Resolved5d agoSMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil
- Resolved5d agoSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia
- Resolved5d agoOn Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console
- Resolved5d agoDelayed A2P Campaign Approvals
- Resolved5d agoSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States
- Resolved6d agoVoice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers
- Resolved6d agoSMS Delivery Receipt Delays from Twilio to MTN Nigeria
- Resolved6d agoSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil
- Resolved6d agoVoice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers
- Resolved7d agoSMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico
- Resolved6d agoVoice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries
- Resolved6d agoEmail suppression issues
- Resolved6d agoSMS Delivery Failures from France to a Subset of Twilio Short Codes
- Resolved6d agoSMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers
- Resolved7d agoSMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil
- Resolved7d agoSilent Network Authentication (SNA) Failure Increase in Philippines
About SendGrid
SendGrid is a leading cloud-based email platform that facilitates bulk and transactional email delivery for businesses. Its core offerings include email API services, marketing email tools, and email deliverability services, enabling reliable communication with customers. SendGrid leverages a globally distributed infrastructure, with data centers in various regions including the US and Europe to ensure performance and redundancy. For businesses reliant on consistent email communication, SendGrid uptime directly impacts critical operations like notifications, marketing campaigns, and customer support.
Countries mentioned
Based on datacenter regions and country mentions in recent SendGrid incidents.
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- 1h ago · TwilioSMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States
- 1h ago · TwilioSMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Italy
Frequently asked questions
- Is SendGrid down right now?
- SendGrid is having problems. Current official source evidence indicates a service problem. Check the updates for its scope.
- How does GlobalOutageMap track SendGrid?
- We follow the official status feed for SendGrid and combine it with GlobalOutageMap monitoring, news coverage and reports from visitors.
- Where can I see SendGrid's official status page?
- The official SendGrid status page is at https://status.sendgrid.com. We show it here alongside our own monitoring, visitor reports, history and alerts.
- How often does SendGrid go down?
- We recorded 183 incidents for SendGrid in the past 12 months, 152 of them in the last 30 days. Typical recovery time is around 5h 40m.
- How do I get notified when SendGrid goes down?
- Tap the Watch button on this page to add SendGrid to your watchlist and get an email when a new incident is detected. Watching is free.