What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

SMS, Latin America

Updates (11)

Oct 15, 2026, 10:33 PM
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico
The incident has been resolved and SMS delivery receipts from a subset of Twilio to Altan Redes network subscribers in Mexico are operating normally.
SendGrid ↗
Oct 15, 2026, 08:19 PM
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico
We have observed a recovery in SMS delivery receipts from a subset of Twilio pre-registered sender IDs to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
SendGrid ↗
Oct 15, 2026, 04:18 PM
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico
We have observed a recovery in SMS delivery receipts from a subset of Twilio Sender IDs to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
SendGrid ↗
Oct 15, 2026, 02:18 PM
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico
We have observed a recovery in SMS delivery receipts from a subset of Twilio Sender IDs to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗
Oct 15, 2026, 08:48 AM
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Sender IDs to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
SendGrid ↗
Oct 15, 2026, 12:45 AM
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Sender IDs to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
SendGrid ↗
Oct 14, 2026, 08:44 PM
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
SendGrid ↗
Oct 14, 2026, 06:43 PM
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Sender IDs to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗
Oct 14, 2026, 05:43 PM
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Sender IDs to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗
Oct 14, 2026, 03:41 PM
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Pre-Registered Sender IDs to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗
Oct 14, 2026, 02:41 PM
SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Phone Numbers to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗

What to do next

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