What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Voice, Europe

Updates (5)

Oct 15, 2026, 11:11 PM
Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers
The incident has been resolved and voice calls from network subscribers in Austria to a subset of Twilio Austria Phone Numbers are operating normally.
SendGrid ↗
Oct 15, 2026, 09:07 PM
Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers
We have observed a recovery in voice calls from network subscribers to Twilio Austria Mobile Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗
Oct 15, 2026, 08:15 PM
Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers
Twilio customers may be experiencing voice call failures from network subscribers in Austria to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗
Oct 15, 2026, 07:10 PM
Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Austria Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗
Oct 15, 2026, 06:08 PM
Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers
Twilio customers may be experiencing voice call failures from network subscribers in Austria to a subset of Twilio Austria Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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