What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

SMS Short Code, North America

Updates (5)

Oct 16, 2026, 08:07 PM
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States are operating normally.
SendGrid ↗
Oct 16, 2026, 06:41 PM
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗
Oct 16, 2026, 05:59 PM
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗
Oct 16, 2026, 04:57 PM
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗
Oct 16, 2026, 04:56 PM
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow SendGrid's status feed →

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