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Affected services

Verify Silent Network Auth

Updates (8)

Oct 29, 2026, 06:21 AM
Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
SendGrid ↗
Oct 29, 2026, 02:20 AM
Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
SendGrid ↗
Oct 29, 2026, 12:19 AM
Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗
Oct 28, 2026, 11:19 PM
Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗
Oct 28, 2026, 07:27 PM
Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 8 hours or as soon as more information becomes available.
SendGrid ↗
Oct 28, 2026, 03:21 PM
Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 4 hours or as soon as more information becomes available.
SendGrid ↗
Oct 28, 2026, 01:21 PM
Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗
Oct 28, 2026, 12:14 PM
Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗

What to do right now

Check the provider's own status page. Open SendGrid's official status page ↗
Don't restart everything. If the outage is upstream (cloud provider, CDN, auth provider), redeploying your own service usually won't help and may make recovery slower.
Communicate early. Even a one-line update to your users referencing the upstream incident reduces support load dramatically.
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