What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

SMS, Europe

Updates (5)

Oct 15, 2026, 05:20 PM
SMS Delivery Failures from France to a Subset of Twilio Short Codes
The incident has been resolved and SMS delivery from network subscribers in France to a subset of Twilio Short Codes is operating normally.
SendGrid ↗
Oct 15, 2026, 05:08 PM
SMS Delivery Failures from France to a Subset of Twilio Short Codes
We have observed a recovery in SMS delivery from France to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
SendGrid ↗
Oct 15, 2026, 03:08 PM
SMS Delivery Failures from France to a Subset of Twilio Short Codes
We have observed a recovery in SMS delivery from France to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗
Oct 15, 2026, 02:33 PM
SMS Delivery Failures from France to a Subset of Twilio Short Codes
Twilio customers may be experiencing SMS delivery failures from France to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗
Oct 15, 2026, 01:40 PM
SMS Delivery Failures from France to a Subset of Twilio Short Codes
Twilio customers may be experiencing SMS delivery failures from France to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
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