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Affected services
Updates (4)
- Oct 28, 2026, 02:56 AMSMS Delivery Delays from Twilio to Surf Telecom Brazil
Twilio customers may be experiencing SMS delivery delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
SendGrid ↗ - Oct 28, 2026, 12:50 AMSMS Delivery Delays from Twilio to Surf Telecom Brazil
Twilio customers may be experiencing SMS delivery delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗ - Oct 27, 2026, 11:49 PMSMS Delivery Delays from Twilio to Surf Telecom Brazil
Twilio customers may be experiencing SMS delivery delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗ - Oct 27, 2026, 11:23 PMSMS Delivery Delays from Twilio to Surf Telecom Brazil
Twilio customers may be experiencing SMS delivery delays from Twilio to Surf Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗
What to do right now
- Check the provider's own status page. Open SendGrid's official status page ↗
- Don't restart everything. If the outage is upstream (cloud provider, CDN, auth provider), redeploying your own service usually won't help and may make recovery slower.
- Communicate early. Even a one-line update to your users referencing the upstream incident reduces support load dramatically.
- Watch this page. We post each new vendor update and source as it lands. Bookmark or share the URL with your team.
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