What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with SendGrid now? Check the current statusAffected services
Updates (6)
- Oct 19, 2026, 10:59 PMMMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Telus network subscribers in Canada is operating normally.
SendGrid ↗ - Oct 19, 2026, 08:52 PMMMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Telus network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗ - Oct 19, 2026, 08:37 PMMMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Telus network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
SendGrid ↗ - Oct 19, 2026, 07:37 PMMMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Telus network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗ - Oct 19, 2026, 07:35 PMMMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Telus network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗ - Oct 19, 2026, 07:35 PMMMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Telus network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SendGrid ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow SendGrid's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.