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Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States

ActiveminorOfficial source confirmedSpecific component onlySource start Oct 29, 2026, 01:34 AM

We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

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Affected services

Voice, North America

Updates (6)

  1. Oct 29, 2026, 05:54 AM
    Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    SendGrid ↗
  2. Oct 29, 2026, 04:01 AM
    Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    SendGrid ↗
  3. Oct 29, 2026, 02:58 AM
    Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SendGrid ↗
  4. Oct 29, 2026, 01:45 AM
    Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    SendGrid ↗
  5. Oct 29, 2026, 01:43 AM
    Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SendGrid ↗
  6. Oct 29, 2026, 01:34 AM
    Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    SendGrid ↗

What to do right now

  • Check the provider's own status page. Open SendGrid's official status page ↗
  • Don't restart everything. If the outage is upstream (cloud provider, CDN, auth provider), redeploying your own service usually won't help and may make recovery slower.
  • Communicate early. Even a one-line update to your users referencing the upstream incident reduces support load dramatically.
  • Watch this page. We post each new vendor update and source as it lands. Bookmark or share the URL with your team.

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