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Updates (2)

Oct 16, 2026, 11:58 PM
On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console
We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.
SendGrid ↗
Oct 16, 2026, 11:47 PM
On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console
Our monitoring systems have detected a potential issue with the Virtual Phone feature in Legacy Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
SendGrid ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
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