What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Shopify now? Check the current status

Affected services

StorefrontAdmin

Updates (4)

Nov 8, 2019, 03:55 PM
Shopify storefronts/admins not accessible on some stores
This incident has been resolved.
Shopify ↗
Nov 8, 2019, 03:46 PM
Shopify storefronts/admins not accessible on some stores
A fix has been implemented and we are monitoring the results.
Shopify ↗
Nov 8, 2019, 03:42 PM
Shopify storefronts/admins not accessible on some stores
The issue has been identified and a fix is being implemented.
Shopify ↗
Nov 8, 2019, 03:38 PM
Shopify storefronts/admins not accessible on some stores
Some Shopify storefronts/admins are temporarily not accessible. We are investigating and will keep you updated.
Shopify ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Shopify's status feed →

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