What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Shopify now? Check the current status

Affected services

Reports and DashboardsAPI & MobileStorefrontAdminCheckoutThird party servicesPoint of SaleSupport

Updates (3)

Jun 21, 2022, 08:11 AM
We are investigating an issue preventing web traffic to our servers
All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.
Shopify ↗
Jun 21, 2022, 07:58 AM
We are investigating an issue preventing web traffic to our servers
A fix has been put in place and we are monitoring for any further issues.
Shopify ↗
Jun 21, 2022, 06:59 AM
We are investigating an issue preventing web traffic to our servers
We are looking into this and will keep you posted with updates here as soon as we have identified the issue.
Shopify ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Shopify's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.