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Google Shopping app not syncing

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Oct 17, 2019, 05:31 PM · Resolved Oct 17, 2019, 06:35 PM

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Third party services

Updates (3)

  1. Oct 17, 2019, 06:35 PM
    Google Shopping app not syncing

    This incident has been resolved.

    Shopify ↗
  2. Oct 17, 2019, 05:43 PM
    Google Shopping app not syncing

    A fix has been implemented and we are monitoring the results.

    Shopify ↗
  3. Oct 17, 2019, 05:31 PM
    Google Shopping app not syncing

    The Google Shopping app is temporarily not syncing for some stores. We’re investigating and will keep you updated.

    Shopify ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Shopify's status feed →

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