What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Shopify now? Check the current status

Affected services

Admin

Updates (4)

Nov 2, 2019, 02:04 AM
Admin not loading correctly for some stores
This incident has been resolved.
Shopify ↗
Nov 2, 2019, 02:01 AM
Admin not loading correctly for some stores
A fix has been implemented and we are monitoring the results.
Shopify ↗
Nov 2, 2019, 01:56 AM
Admin not loading correctly for some stores
The issue has been identified and a fix is being implemented.
Shopify ↗
Nov 2, 2019, 01:05 AM
Admin not loading correctly for some stores
Some merchants are currently unable to access or load pages in their Shopify Admin. We are investigating and will keep you updated.
Shopify ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Shopify's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.