What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Shopify now? Check the current status

Affected services

Reports and Dashboards

Updates (4)

Nov 12, 2019, 10:10 PM
Analytics, metrics, reports and Flow delayed
This incident has been resolved.
Shopify ↗
Nov 12, 2019, 09:37 PM
Analytics, metrics, reports and Flow delayed
A fix has been implemented and we are monitoring the results.
Shopify ↗
Nov 12, 2019, 08:33 PM
Analytics, metrics, reports and Flow delayed
The issue has been identified and a fix is being implemented.
Shopify ↗
Nov 12, 2019, 07:18 PM
Analytics, metrics, reports and Flow delayed
Analytics, metrics and reports are currently delayed for some stores. Flow automation may also be delayed. Search results for any new additions to stores are also delayed. We are investigating and will keep you updated.
Shopify ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Shopify's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.