Some merchants and customers may encounter issues with with one or more of the following: admins, checkouts, storefronts, Retail POS. Access to Support also impacted.

ResolvedmajorUnverified reportFirst recorded update Jun 3, 2026, 01:27 PM · Resolved Jun 4, 2026, 04:45 AM

Between 13:06 UTC and 14:52 UTC, we experienced an infrastructural issue that resulted in errors across Shopify admin, Shopify POS, storefront, and checkout. This issue also impacted access to Shopify Support. A fix was implemented at 14:22 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Shopify now? Check the current status

Affected services

StorefrontAdminCheckoutPoint of SaleSupport

Timeline

No vendor updates were captured for this incident before it was resolved.

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Shopify's status feed →

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