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Some merchants may experience issues when accessing various areas of the platform

ResolvedminorUnverified reportFirst recorded update Jun 24, 2026, 11:37 AM · Resolved Jun 24, 2026, 12:02 PM

Between 11:13-11:35UTC , we experienced errors when accessing admin, checkout, storefront and POS. A fix was implemented which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Admin

Timeline

No vendor updates were captured for this incident before it was resolved.

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Shopify's status feed →

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