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Order Printer, as well as Amazon and Google Shopping sales channels experiencing issues

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Nov 11, 2019, 11:52 AM · Resolved Nov 11, 2019, 12:47 PM

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

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Updates (3)

  1. Nov 11, 2019, 12:47 PM
    Order Printer, as well as Amazon and Google Shopping sales channels experiencing issues

    This incident has been resolved.

    Shopify ↗
  2. Nov 11, 2019, 12:23 PM
    Order Printer, as well as Amazon and Google Shopping sales channels experiencing issues

    A fix has been implemented and we are monitoring the results.

    Shopify ↗
  3. Nov 11, 2019, 11:52 AM
    Order Printer, as well as Amazon and Google Shopping sales channels experiencing issues

    Order Printer app, as well as Amazon and Google Shopping sales channels is experiencing issues on some stores. We’re investigating and will keep you updated.

    Shopify ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Shopify's status feed →

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