What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Shopify now? Check the current statusAffected services
StorefrontAdmin
Updates (3)
- Oct 22, 2019, 10:43 PMProblems logging into Shopify accounts
This incident has been resolved.
Shopify ↗ - Oct 22, 2019, 10:35 PMProblems logging into Shopify accounts
A fix has been implemented and we are monitoring the results.
Shopify ↗ - Oct 22, 2019, 09:19 PMProblems logging into Shopify accounts
Some merchants and partners are currently unable to log into their Shopify account. We are investigating and will keep you updated.
Shopify ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Shopify's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.