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Assets not loading for some Shopify services

ResolvedcriticalOfficial source confirmedSpecific component onlyFirst recorded update Jun 8, 2021, 10:24 AM · Resolved Jun 8, 2021, 11:20 AM

This incident has been resolved.

Shopify live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Shopify now? Check the current status

Affected services

StorefrontAdminCheckout

Updates (4)

  1. Jun 8, 2021, 11:20 AM
    Assets not loading for some Shopify services

    This incident has been resolved.

    Shopify ↗
  2. Jun 8, 2021, 10:49 AM
    Assets not loading for some Shopify services

    We have identified the problem impacting several Shopify services and are working on a fix.

    Shopify ↗
  3. Jun 8, 2021, 10:31 AM
    Assets not loading for some Shopify services

    Some merchants and customers are experiencing issues accessing different Shopify services, including storefronts and admins We are investigating this and will keep you updated

    Shopify ↗
  4. Jun 8, 2021, 10:24 AM
    Assets not loading for some Shopify services

    Assets served from Shopify's CDN are temporarily not accessible. We are investigating and will keep you updated.

    Shopify ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Shopify's status feed →

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