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SMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Long Codes

ActiveminorOfficial source confirmedSpecific component onlySource start Oct 21, 2026, 04:10 PM

Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

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Affected services

SMS, Europe

Updates (7)

  1. Oct 22, 2026, 08:34 AM
    SMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Long Codes

    Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

    Twilio ↗
  2. Oct 22, 2026, 12:33 AM
    SMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Long Codes

    Twilio customers may be experiencing SMS delivery failures from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

    Twilio ↗
  3. Oct 21, 2026, 08:33 PM
    SMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Long Codes

    Twilio customers may be experiencing SMS delivery failures from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

    Twilio ↗
  4. Oct 21, 2026, 06:32 PM
    SMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Long Codes

    Twilio customers may be experiencing SMS delivery failures from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    Twilio ↗
  5. Oct 21, 2026, 05:32 PM
    SMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Long Codes

    Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio United Kingdom Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Twilio ↗
  6. Oct 21, 2026, 04:32 PM
    SMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Long Codes

    Twilio customers may be experiencing SMS delivery delays from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Twilio ↗
  7. Oct 21, 2026, 04:10 PM
    SMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Long Codes

    Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Twilio ↗

What to do right now

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  • Don't restart everything. If the outage is upstream (cloud provider, CDN, auth provider), redeploying your own service usually won't help and may make recovery slower.
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