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Active incidents
Tap for timeline & updates- 10m agoSpecific component onlyMMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
View incident details → - 17m agoSpecific component onlyVoice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
View incident details → - 32m agoSpecific component onlyGateway API (Lookup API) Failure Increase on Verizon in United States
Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
View incident details → - 1h agoSpecific component onlySilent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
View incident details → - 2h agoSpecific component onlySMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Brazil Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
View incident details → - 3h agoSpecific component onlyMMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
View incident details → - 4h agoSpecific component onlySMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
View incident details → - 11h agoSpecific component onlyVoice Call Failures from Twilio Phone Numbers to Romania
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
View incident details → - 1d agoSpecific component onlyVoice Call Failures From Twilio Phone Numbers to Germany
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
View incident details →
Twilio reliability
Over the last 90 days we logged 186 Twilio disruptions, the longest lasting 13d 21h. Resolution times are based only on recorded start and recovery times, half are over within 6h 1m, so a hiccup right now is not unusual. Watch Twilio to get an email the moment a real outage starts and when it is fixed.
Incident history
- Resolved4h agoFlex Agent Copilot Note Generation Issues
- Resolved8h agoLink Shortening Redirect Errors on Branded Domains
- Resolved20h agoSMS Delivery Delays and Failures from Twilio to MTC Namibia
- Resolved15h agoSMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium
- Resolved17h agoPossible 503 Errors for Messaging Traffic in the Australia Region
- Resolved16h agoSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom
- Resolved1d agoVoice Call Failures From a Subset of Twilio Phone Numbers to Argentina
- Resolved33d agoMMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States
- Resolved1d agoTwilio Console Errors
- Resolved1d agoSMS Delivery Delays from Twilio to Surf Telecom Brazil
- Resolved1d agoElevated 500 Errors Affecting Programmable Voice API
- Resolved1d agoSMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal
- Resolved1d agoElevated 500 Errors Affecting Programmable Messaging API
- Resolved2d agoMMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States
- Resolved1d agoVoice Call Failures from Twilio Mobile Numbers to Israel
- Resolved1d agoGateway API (Lookup API) Failure Increase on Three in United Kingdom
- Resolved1d agoVoice Call Failures from a Subset of Twilio Phone Numbers to Germany
- Resolved1d agoAutomated Alert: Minimal Customer Impact
- Resolved1d agoMMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States
- Resolved2d agoSMS Delivery Delays and Failures from Twilio to Mauritel Mauritania
- Resolved4d agoMMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States
- Resolved1d agoSMS Delivery Delays and Failures from Twilio to Turkcell Turkey
- Resolved2d agoSMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States
- Resolved2d agoSMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa
- Resolved5d agoSMS Delivery Delays from Twilio to Claro Costa Rica
- Resolved2d agoWhatsApp Sandbox Sending Configuration Issues
- Resolved3d agoSMS Delivery Delays from Twilio to Cellcom Israel
- Resolved7d agoSMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India
- Resolved3d agoSMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico
- Resolved3d agoSMS Delivery Delays from Twilio to Telcel Mexico
- Resolved5d agoVoice Call Post Dial Delay from Twilio Phone Numbers to Chile
- Resolved3d agoSMS Delivery Delays from Twilio to Telia Sweden
- Resolved4d agoVoice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States
- Resolved3d agoSMS Delivery Delays from Twilio to Airtel Nigeria
- Resolved4d agoSilent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands
- Resolved4d agoSilent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
- Resolved4d agoAzure Marketplace SendGrid Customers Experiencing Account Management Issues
- Resolved5d agoSMS Delivery Delays from Twilio to WOM Colombia
- Resolved5d agoSMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua
- Resolved5d agoSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil
- Resolved5d agoSMS Delivery Failures from Twilio to Multiple Networks in South Africa
About Twilio
Twilio provides a programmable communication platform for building real-time applications. Their core offerings include APIs for SMS, voice, video, email, and authentication, enabling businesses to integrate communication functionalities into their software. While Twilio operates a global network, their infrastructure leverages cloud providers with data centers strategically located across various regions to ensure low latency and high availability. Consistent uptime is critical for Twilio users whose applications and critical business operations rely on seamless communication.
Countries mentioned
Based on datacenter regions and country mentions in recent Twilio incidents.
Other developer incidents this week
- 10m ago · SendGridMMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States
- 17m ago · SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States
- 32m ago · SendGridGateway API (Lookup API) Failure Increase on Verizon in United States
- 1h ago · SendGridSilent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
- 2h ago · SendGridSMS Delivery Delays and Failures between a Subset of Twilio Brazil Phone Numbers and Multiple Networks in Brazil
Frequently asked questions
- Is Twilio down right now?
- Twilio is having problems. Current official source evidence indicates a service problem. Check the updates for its scope.
- How does GlobalOutageMap track Twilio?
- We follow the official status feed for Twilio and combine it with GlobalOutageMap monitoring, news coverage and reports from visitors.
- Where can I see Twilio's official status page?
- The official Twilio status page is at https://status.twilio.com. We show it here alongside our own monitoring, visitor reports, history and alerts.
- How often does Twilio go down?
- We recorded 186 incidents for Twilio in the past 12 months, 184 of them in the last 30 days. Typical recovery time is around 6h 1m.
- How do I get notified when Twilio goes down?
- Tap the Watch button on this page to add Twilio to your watchlist and get an email when a new incident is detected. Watching is free.