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MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Sep 26, 2026, 03:16 AM · Resolved Oct 28, 2026, 06:07 PM

We have identified that GCI is a small network in the US and doesn't always return delivery receipts. Because of this, an affected message can stay at "sent" in your Message Logs instead of changing to "delivered" or "undelivered." Our connectivity partner is building a new connection to GCI to improve messaging reliability and we expect it to be ready between mid-November and late November. We will proceed with the resolution of this post.

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Affected services

MMS Long Code, North America

Updates (38)

  1. Oct 28, 2026, 06:07 PM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    We have identified that GCI is a small network in the US and doesn't always return delivery receipts. Because of this, an affected message can stay at "sent" in your Message Logs instead of changing to "delivered" or "undelivered." Our connectivity partner is building a new connection to GCI to improve messaging reliability and we expect it to be ready between mid-November and late November. We will proceed with the resolution of this post.

    Twilio ↗
  2. Oct 28, 2026, 12:49 PM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  3. Oct 27, 2026, 12:43 PM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  4. Oct 26, 2026, 12:43 PM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  5. Oct 25, 2026, 12:12 PM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  6. Oct 24, 2026, 12:11 PM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  7. Oct 23, 2026, 12:11 PM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  8. Oct 22, 2026, 12:05 PM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  9. Oct 21, 2026, 11:59 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  10. Oct 20, 2026, 11:53 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  11. Oct 19, 2026, 11:42 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  12. Oct 18, 2026, 11:31 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  13. Oct 17, 2026, 11:30 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  14. Oct 16, 2026, 11:24 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  15. Oct 15, 2026, 11:24 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  16. Oct 14, 2026, 11:23 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  17. Oct 13, 2026, 11:17 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  18. Oct 12, 2026, 11:11 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  19. Oct 11, 2026, 11:10 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  20. Oct 10, 2026, 11:04 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  21. Oct 9, 2026, 10:57 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  22. Oct 8, 2026, 10:56 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  23. Oct 7, 2026, 10:54 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  24. Oct 6, 2026, 10:48 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  25. Oct 5, 2026, 10:45 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  26. Oct 4, 2026, 10:44 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  27. Oct 3, 2026, 10:44 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  28. Oct 2, 2026, 10:39 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  29. Oct 1, 2026, 10:39 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  30. Sep 30, 2026, 10:38 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  31. Sep 29, 2026, 10:38 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  32. Sep 28, 2026, 10:31 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  33. Sep 27, 2026, 10:31 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

    Twilio ↗
  34. Sep 26, 2026, 06:25 PM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.

    Twilio ↗
  35. Sep 26, 2026, 10:24 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

    Twilio ↗
  36. Sep 26, 2026, 06:20 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

    Twilio ↗
  37. Sep 26, 2026, 04:17 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

    Twilio ↗
  38. Sep 26, 2026, 03:16 AM
    MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Twilio ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Twilio's status feed →

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