Elevated 500 Errors Affecting Programmable Voice API

ResolvedminorOfficial source confirmedSpecific component onlySource start Oct 28, 2026, 12:58 AM · Resolved Oct 28, 2026, 12:58 AM

Twilio Programmable Voice API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

Free for 3 services · Pro adds recovery alertsAdd to Chrome

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Twilio now? Check the current status

Affected services

Voice REST API US1

Updates (1)

Oct 28, 2026, 12:58 AM
Elevated 500 Errors Affecting Programmable Voice API
Twilio Programmable Voice API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.
Twilio ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Twilio's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.