What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Twilio now? Check the current status

Affected services

Programmable Messaging API

Updates (6)

Oct 28, 2026, 09:32 PM
Possible 503 Errors for Messaging Traffic in the Australia Region
Customers in the Australia Region are no longer encountering 503 Errors for Messaging Traffic. This incident has been resolved.
Twilio ↗
Oct 28, 2026, 09:03 PM
Possible 503 Errors for Messaging Traffic in the Australia Region
Our engineers have deployed a fix, and are monitoring to confirm that affected customers in the Australia Region are no longer encountering 503 Errors for Messaging Traffic. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Twilio ↗
Oct 28, 2026, 06:18 PM
Possible 503 Errors for Messaging Traffic in the Australia Region
Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are continuing on working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
Twilio ↗
Oct 28, 2026, 04:20 PM
Possible 503 Errors for Messaging Traffic in the Australia Region
Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are continuing on working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Twilio ↗
Oct 28, 2026, 03:21 PM
Possible 503 Errors for Messaging Traffic in the Australia Region
Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Twilio ↗
Oct 28, 2026, 02:18 PM
Possible 503 Errors for Messaging Traffic in the Australia Region
Our monitoring systems have detected a potential issue with potential failing in cell messaging-ingress-gateway-0. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Twilio ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Twilio's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.