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SMS Delivery Delays and Failures from Twilio to MTC Namibia

ResolvedminorOfficial source confirmedSpecific component onlySource start Oct 28, 2026, 11:22 AM · Resolved Oct 28, 2026, 09:50 PM

We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

SMS, Middle East & Africa

Updates (7)

  1. Oct 28, 2026, 09:50 PM
    SMS Delivery Delays and Failures from Twilio to MTC Namibia

    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

    Twilio ↗
  2. Oct 28, 2026, 05:58 PM
    SMS Delivery Delays and Failures from Twilio to MTC Namibia

    Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

    Twilio ↗
  3. Oct 28, 2026, 03:57 PM
    SMS Delivery Delays and Failures from Twilio to MTC Namibia

    Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    Twilio ↗
  4. Oct 28, 2026, 02:56 PM
    SMS Delivery Delays and Failures from Twilio to MTC Namibia

    Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Twilio ↗
  5. Oct 28, 2026, 02:23 PM
    SMS Delivery Delays and Failures from Twilio to MTC Namibia

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

    Twilio ↗
  6. Oct 28, 2026, 12:23 PM
    SMS Delivery Delays and Failures from Twilio to MTC Namibia

    Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

    Twilio ↗
  7. Oct 28, 2026, 11:22 AM
    SMS Delivery Delays and Failures from Twilio to MTC Namibia

    Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Twilio ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Twilio's status feed →

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