What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Twilio now? Check the current status

Affected services

Verify Silent Network Auth

Updates (8)

Oct 25, 2026, 01:22 PM
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
The incident has been resolved and API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom are operating normally.
Twilio ↗
Oct 25, 2026, 11:15 AM
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
We have observed the recovery in API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Twilio ↗
Oct 25, 2026, 07:15 AM
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
We have observed the recovery in API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio ↗
Oct 25, 2026, 05:10 AM
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
We have observed the recovery in API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio ↗
Oct 25, 2026, 02:20 AM
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 8 hours or as soon as more information becomes available.
Twilio ↗
Oct 24, 2026, 10:20 PM
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio ↗
Oct 24, 2026, 07:43 PM
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio ↗
Oct 24, 2026, 06:42 PM
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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