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SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

ResolvedminorOfficial source confirmedSpecific component onlySource start Oct 28, 2026, 04:38 PM · Resolved Oct 28, 2026, 09:46 PM

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Belgium is operating normally.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

SMS, Europe

Updates (6)

  1. Oct 28, 2026, 09:46 PM
    SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

    The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Belgium is operating normally.

    Twilio ↗
  2. Oct 28, 2026, 07:44 PM
    SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

    We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    Twilio ↗
  3. Oct 28, 2026, 07:43 PM
    SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

    Twilio ↗
  4. Oct 28, 2026, 05:42 PM
    SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    Twilio ↗
  5. Oct 28, 2026, 04:41 PM
    SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Twilio ↗
  6. Oct 28, 2026, 04:38 PM
    SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Twilio ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Twilio's status feed →

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