What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Twilio now? Check the current status

Affected services

Voice, Europe

Updates (6)

Oct 19, 2026, 10:31 PM
Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Portugal are operating normally.
Twilio ↗
Oct 19, 2026, 08:30 PM
Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Portugal and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio ↗
Oct 19, 2026, 08:30 PM
Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio ↗
Oct 19, 2026, 06:06 PM
Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio ↗
Oct 19, 2026, 04:06 PM
Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio ↗
Oct 19, 2026, 03:06 PM
Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Twilio's status feed →

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