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Elevated 500 Errors Affecting Programmable Messaging API

ResolvedminorOfficial source confirmedSource start Oct 27, 2026, 09:44 PM · Resolved Oct 27, 2026, 09:44 PM

Twilio Programmable Messaging API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

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Updates (1)

  1. Oct 27, 2026, 09:44 PM
    Elevated 500 Errors Affecting Programmable Messaging API

    Twilio Programmable Messaging API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

    Twilio ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
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  • Watch the provider going forward. Follow Twilio's status feed →

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