What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Twilio now? Check the current status

Affected services

Voice, APAC

Updates (7)

Oct 20, 2026, 12:14 PM
Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers
The incident has been resolved and voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers are operating normally.
Twilio ↗
Oct 20, 2026, 08:13 AM
Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio ↗
Oct 20, 2026, 06:12 AM
Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio ↗
Oct 20, 2026, 05:12 AM
Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio ↗
Oct 20, 2026, 03:12 AM
Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio ↗
Oct 20, 2026, 02:06 AM
Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio ↗
Oct 20, 2026, 02:05 AM
Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Twilio's status feed →

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