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SMS Delivery Delays from Twilio to Claro Brazil

ResolvedminorOfficial source confirmedSpecific component onlyStarted Sep 21, 2026, 01:42 PM · Resolved Sep 21, 2026, 09:45 PM

The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Brazil is operating normally.

Twilio live status →

Affected services

SMS, Latin America

Timeline

No vendor updates were captured for this incident before it was resolved.

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Twilio's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.