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Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

ResolvedminorOfficial source confirmedSpecific component onlySource start Oct 24, 2026, 02:17 PM · Resolved Oct 25, 2026, 07:13 PM

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States are operating normally.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Voice, North America

Updates (10)

  1. Oct 25, 2026, 07:13 PM
    Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States are operating normally.

    Twilio ↗
  2. Oct 25, 2026, 11:09 AM
    Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

    Twilio ↗
  3. Oct 25, 2026, 07:08 AM
    Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    Twilio ↗
  4. Oct 25, 2026, 05:07 AM
    Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    Twilio ↗
  5. Oct 24, 2026, 10:28 PM
    Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

    Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

    Twilio ↗
  6. Oct 24, 2026, 06:27 PM
    Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

    Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

    Twilio ↗
  7. Oct 24, 2026, 04:22 PM
    Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

    Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    Twilio ↗
  8. Oct 24, 2026, 03:21 PM
    Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

    Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Twilio ↗
  9. Oct 24, 2026, 03:18 PM
    Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

    Twilio ↗
  10. Oct 24, 2026, 02:17 PM
    Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    Twilio ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Twilio's status feed →

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