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Live Chat Availability Issues

ResolvedminorOfficial source confirmedFirst recorded update Jun 15, 2026, 03:56 PM · Resolved Jun 15, 2026, 08:50 PM

The issue affecting our Live Chat service has now been resolved. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to restore the service.

Westhost live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Westhost now? Check the current status

Updates (2)

  1. Jun 15, 2026, 08:50 PM
    Live Chat Availability Issues

    The issue affecting our Live Chat service has now been resolved. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to restore the service.

    Westhost ↗
  2. Jun 15, 2026, 03:56 PM
    Live Chat Availability Issues

    We are currently experiencing issues with our Live Chat service. Our team is actively investigating the issue and working to restore normal service as quickly as possible. In the meantime, if you require assistance, please raise a support ticket through your Chi control panel. This will ensure your enquiry is received and handled by our team. We apologise for any inconvenience caused and will provide further updates as soon as more information becomes available.

    Westhost ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Westhost's status feed →

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