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Westhost

Live Chat Availability Issues

Incident still open, awaiting updateminorOfficial source confirmedFirst recorded update Jun 15, 2026, 03:56 PM

We are currently experiencing issues with our Live Chat service. Our team is actively investigating the issue and working to restore normal service as quickly as possible. In the meantime, if you require assistance, please raise a support ticket through your Chi control panel. This will ensure your enquiry is received and handled by our team. We apologise for any inconvenience caused and will provide further updates as soon as more information becomes available.

Westhost live status →

This incident was reported earlier. Its current impact is not confirmed by a recent official check.

Last official update:
Jun 15, 2026, 03:56 PM

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Updates (1)

  1. Jun 15, 2026, 03:56 PM
    Live Chat Availability Issues

    We are currently experiencing issues with our Live Chat service. Our team is actively investigating the issue and working to restore normal service as quickly as possible. In the meantime, if you require assistance, please raise a support ticket through your Chi control panel. This will ensure your enquiry is received and handled by our team. We apologise for any inconvenience caused and will provide further updates as soon as more information becomes available.

    Westhost ↗

What to do right now

  • Check the provider's own status page. Open Westhost's official status page ↗
  • Don't restart everything. If the outage is upstream (cloud provider, CDN, auth provider), redeploying your own service usually won't help and may make recovery slower.
  • Communicate early. Even a one-line update to your users referencing the upstream incident reduces support load dramatically.
  • Watch this page. We post each new vendor update and source as it lands. Bookmark or share the URL with your team.

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