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Live Chat and Ticketing System

ResolvedminorOfficial source confirmedFirst recorded update Jul 10, 2026, 01:19 PM · Resolved Jul 10, 2026, 01:19 PM

Our live chat and ticketing system have now been restored and are operating normally. Thank you for your patience while we resolved the issue. We apologise again for any inconvenience caused, and we appreciate your understanding.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (1)

  1. Jul 10, 2026, 01:19 PM
    Live Chat and Ticketing System

    Our live chat and ticketing system have now been restored and are operating normally. Thank you for your patience while we resolved the issue. We apologise again for any inconvenience caused, and we appreciate your understanding.

    Westhost ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Westhost's status feed →

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