Outage activity

Is anything down in Canada?

No open incident with an official update naming Canada or a service for Canada right now. That does not confirm every service works there.

Get outage alerts for your servicesPick the services you use in Canada and get an email when one of them goes down. We do not send alerts for a whole country.

Services for Canada

Services offered specifically in Canada. Status comes from each service's own sources; a service without an automatic official check shows as unknown.

News and unconfirmed reports

Reports about services for Canada without an official status update. These are not confirmed outages.

Cloud datacenter regions in Canada

Each provider runs its own region. An incident in one does not establish a problem in another.

Recent incidents and recoveries

About outage monitoring in Canada

This page groups tracked service updates that mention this country or a datacenter region there. A country mention does not by itself confirm local impact or monitoring of every service used there. Check the linked provider update for the affected product, region and users.

What we monitor

GlobalOutageMap aggregates updates from connected official service status sources. This page groups updates that mention this country or a datacenter region there. That does not establish comprehensive local ISP coverage, affected resident counts or countrywide service health.

Services mentioned in tracked updates

Service and country mentions provide context. Check the linked official incident update for the affected product, region and users. News and visitor reports are not official status confirmation.

When to check this page

Users in Canada should consult this page if they notice multiple unrelated applications or websites failing simultaneously, even if their own internet connection appears functional. This suggests a broader underlying infrastructure issue rather than an isolated problem. Recurring login problems across different services, or payment transactions consistently being declined, can also indicate a wider outage. While this dashboard offers a consolidated view, it is always advisable for users to also check the official status page of the specific service provider they are experiencing issues with, as these pages often contain the most current and detailed information directly from the source.

Other countries in North America

FAQ - Canada outages

Is the internet down in Canada?

The internet rarely goes 'down' entirely across an entire country like Canada due to its distributed nature. Instead, outages typically affect specific providers, services, or geographical regions. This page helps differentiate between a localized issue with your internet service provider and a more widespread problem affecting a major cloud platform or a core internet backbone component that could impact a larger segment of Canada. If your own internet connection is working but multiple major websites or applications are not, it suggests a broader issue.

Which cloud regions serve Canada?

Major hyperscale cloud providers have established data centre regions to serve Canada. Amazon Web Services (AWS) operates the Canada (Central) region (ca-central-1). Microsoft Azure has multiple regions in Canada, including Canada Central and Canada East. Google Cloud Platform (GCP) also provides a region dedicated to Canada, typically referred to as northamerica-northeast1. These regions host a significant portion of the critical online services and applications consumed by Canadian users, making their operational status vital for digital stability in the country.

Why do apps go down even when my connection works?

Applications often rely on a chain of shared cloud infrastructure components, even if your local internet connection is fully operational. An application might be hosted in a cloud data centre located hundreds or thousands of kilometres away. If that data centre, or a critical dependency like a database service within it, experiences an outage, the application will cease to function correctly for all users regardless of their internet connectivity. Your local connection is merely the pathway; the application itself needs its server-side components to be operational.

How quickly is this page updated?

GlobalOutageMap employs a continuous ingestion pipeline that collects data from various sources around the clock. This includes automated polling of official status pages, real-time news feeds, and analysis of community reports. New or escalating incidents are typically reflected on this page within minutes of detection, providing a near real-time snapshot of the digital landscape. It is important to note that this platform aggregates signals and is not an official source for any specific service provider; users should always consult provider-specific status pages for definitive information.

What should I do during an outage in Canada?

During an outage affecting services in Canada, it is generally recommended to avoid attempting solutions like factory resetting devices or reinstalling applications, as these are unlikely to resolve an upstream infrastructure issue and could lead to data loss. Instead, first check this page and the official status pages of the affected service providers for updates. If the issue is widespread, patience is often the best course of action while providers work to restore service. Avoid repeatedly attempting to access the service, as this can sometimes exacerbate load issues.